When Starbucks introduced its new flat-fee pricing for drink customizations last year, the aim was to ease customer frustrations. As it turns out, the coffee megalith only shot…

Another retail company is moving fully online as geopolitical uncertainty in the Middle East and sweeping changes across the global retail industry continue reshaping consumer behavior and spending…

Retailers have spent much of the past year trying to understand what consumers want, and what they want is getting more complicated.Customers are still spending, but they are…