Store closures have become all too common worldwide due to economic uncertainty and a slowdown in consumer spending, making another wave of shutdowns feel routine. However, these most…

At its best, technology should make shopping in a store easier while freeing up human workers for customer service and other tasks that people do better than automation…

Nothing is more frustrating for shoppers than checking a retailer’s website, seeing an item marked “in stock,” and then arriving at a store only to find an empty…